Important Note for iPad, iPhone and iPod users

The MP4 download files are not intended to be viewed as a video stream (e.g. YouTube) but instead need to be downloaded and saved on your computer or device for later viewing. Unfortunately Apple mobile devices (iPad, iPhone, iPod) do not allow downloading and saving of MP4 files and always default to playing the file instead. The video may play at first but will stop a few minutes into the video. Our store allows a limited number of downloads per file so it is important you make sure your download is being saved for later viewing.

There are two methods to get the files onto your device:

1. Use our “Living Waters Download Manager” App
In an attempt to simplify the process of saving the files to your Apple device, we have created a free app that will allow you to download files purchased through our store onto your device. Start by downloading the free “Living Waters Download Manager” app from the iTunes store. When clicking on a download link with our app installed, you will be prompted to open the link in the "Download Manager". From there you can download the file where it will be stored in the Download Manager for viewing as many times as you want.

 2. Use iTunes
Alternatively, you can also get the files saved onto your device using iTunes on a desktop or laptop computer. What you will need to do is download the MP4 files to a computer with iTunes installed and then use iTunes to copy the video to your device. We cannot provide exact instructions on how to do this but there are several websites and videos available that explain the process. One such video can be found at this link: https://youtu.be/WB6MQ_Yl8EQ

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